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Welcome Desk Coordinator

Job

The Dental Family

Cranford, NJ (In Person)

$49,920 Salary, Full-Time

Posted 7 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Job post summary Date posted: March 25, 2026
Pay:
$22.00 - $26.00 per hour Job description: Full-Time | In-person | Rare Opening We rarely have openings like this. One of our incredible welcome desk coordinators is heading to dental school, and that is the only reason this position is available. Many of our team members have been with us 6+ years, so when a spot opens, it does not last long. About Us The Dental Family is a multi-specialty practice focused on creating a welcoming, high quality experience for every patient and team member. We take pride in our culture, our systems, and the way we support each other. Why Join Our Team This is more than a front desk role. You are the first smile our patients see and the steady presence that keeps the day running smoothly. We encourage you to check out our photos and read our patient reviews to get a real feel for who we are: www.thedentalfamily.
com What we offer:
Full-time hours with competitive pay Health and vision insurance Free dental insurance PTO and paid holidays 401k with match Free nutrition and health coaching Real growth opportunities in a stable, supportive practice We are looking for flexible availability to work until 6 or 7 PM on some weekdays and alternating Saturdays from 8 - 2 (not in the summer) Why You Will Love It Here Beautiful town and amazing patients A genuinely kind, tight-knit team A brand-new office A culture where you are valued, supported, and cared for
Who You Are:
You're the kind of person who makes someone feel at ease before they've even sat down. You know how to keep things moving without making it feel rushed. You stay calm in a busy environment, you're organized without being rigid, and people naturally trust you to guide them. If you've ever worked a front desk, managed a busy lobby, or been the person your team relies on to keep things running smoothly, you already have the most important skills for this role. We'll teach you the rest. What You'll Do Welcome and check in patients with warmth and confidence Keep the schedule flowing and support a fast-paced, high-energy office Proactively schedule patients and help keep the schedule full and optimized Navigate multiple systems and screens efficiently Present treatment plans and review financials clearly and comfortably Help patients understand next steps so they feel informed and taken care of Communicate confidently with doctors and team members to keep everything aligned Collaborate with both in office and remote team members What We're Looking For Someone who thrives in a fast paced environment Strong computer skills and ability to multitask across systems Comfortable managing scheduling and understanding how to keep a schedule productive Confident communicator, including speaking with doctors and discussing finances and large balances Naturally organized and detail-oriented Positive, calm presence even during busy times Hospitality, front desk, or customer service experience preferred Dentistry knowledgment is not required but a plus. If you're someone who brings calm to busy spaces, takes ownership of your role, and genuinely enjoys helping people, we'd love to meet you.
Job Type:
Full-time Pay:
$22.00 - $26.00 per hour
Work Location:
In person

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