Front Desk Receptionist

Prime Orthopedic Rehabilitation is an Outpatient Orthopedic Physical Therapy clinic located in Tenafly, NJ. We are looking for an experienced part time office administrator to join our energetic team, dedicated to patient care.

Responsibilities will include:

Welcome and greet patients and visitors to the facility in a friendly manner; determines the purpose of the visit; has the patient complete the appropriate paperwork, and informs the Physical Therapist of their arrival Provide appropriate information to those who call the facility; transfer calls as needed Schedule patient appointments, ensure follow-up visits are scheduled as appropriate. Collect patient information and ensure all information is correct including patient's demographics, insurance information, co-pay amount/fiscal responsibility Collect co-payments and post all funds in the EMR/Billing system Record patient information into the EMR/Billing system Prepare flow sheets for the following day's appointments; review for accuracy; call patient the evening before as a confirmation for upcoming appointment Filing, faxing and scanning medical records Scan identification and insurance information into the EMR/Billing system Verify over the counter balance at the end of every shift and print out list for review. Verifies the method of payment for service (Medicare, private insurance, private payer) and collects payment or data as appropriate. Practices confidentiality and privacy protocols in accordance with Company policies and HIPAA requirements Maintains facility waiting area, office files and front desk area in a manner that is neat and organized Receives and conveys messages in writing, electronically and verbally Attends company and departmental meetings as required Reports daily statistics for clinic Other duties as assigned

Qualifications:

Must have medical office experience Must have the ability to take initiative, and demonstrate excellent customer service, communication and interpersonal skills. Must have excellent telephone skills. Must be flexible; able to accommodate the changing needs of the facility. Must have basic math skills; must be able to use standard office equipment. Must be Organized. Must be able to Multitask. Must be able to effectively use computer programs (e.g. Word, Excel and Google drive ).

Job Type:

Part-time Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Experience:

medical office: 1 year (Preferred)

Work Location:

In person