Front Desk Receptionist

Front Desk Receptionist Location:

Jersey City, NJ Job Type:

Full-time /

Part-time Salary:

Based on experience and qualifications We are seeking a warm, organized, and professional Front Desk Staff Member to be the face and voice of our practice. As the first point of contact for our patients, you will set the tone for their entire experience with your welcoming energy, efficiency, and exceptional service. Whether you are looking for a robust full-time career or a flexible part-time role to complement your schedule, we offer a supportive team culture where your hospitality skills can truly shine.

Key Responsibilities First Impressions:

Warmly greet patients, manage the check-in/check-out process, and ensure the waiting area remains clean and welcoming.

Communication Hub:

Answer multi-line phones, address patient inquiries, take detailed messages, and route calls appropriately.

Scheduling & Coordination:

Manage the clinic schedule efficiently, booking and confirming appointments while optimizing patient flow.

Administrative Support:

Collect copays, verify basic insurance information, input patient data into our Electronic Medical Records (EMR) system, and handle general office paperwork.

Qualifications Experience:

Prior experience in a front desk, medical receptionist, or office administration role is preferred .

The Ideal Candidate:

We highly value individuals with a strong background in the customer service or hospitality industries (e.g., hotels, high-end retail, restaurants). If you excel at multitasking under pressure while maintaining a bright, positive attitude, you will thrive here!

Education:

High school diploma or equivalent required.

Tech Savvy:

Comfortable using multi-line phone systems, computers, and basic office software (experience with medical scheduling software is a plus, but we can train).

Professionalism:

Strict adherence to patient privacy and HIPAA confidentiality guidelines.

Reliability:

Strong punctuality and dependability to ensure the front desk is always occupied during operating hours. What We Offer Competitive hourly pay ($18/hr)

Stress-Free Parking:

Skip the Jersey City parking hunt—we have dedicated on-site parking for our staff.

Mentorship:

A collaborative culture where PTs and PTAs work as a true team.

Career Path:

Opportunities to take on lead roles or specialize in specific clinical areas. The "Jersey City Perk": Stress-Free Parking We know that working in Jersey City usually means a parking nightmare. Not here.

Abundant Space:

Our facility features a massive parking lot.

Always Free:

We provide 100% free parking at all times for both our staff and our patients.

Convenience:

Drive straight to work and walk right in—no permits, no meters, and no circling the block.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Work Location:

In person