Front Desk Receptionist

Front Desk Receptionist The Baca Agency Belen Allstate Agency is seeking a front desk receptionist. We're seeking an energetic professional such as yourself, that is interested in helping our business grow, Maintaining customer base through excellent customer service, Answering calls, Customer relations, and providing remarkable customer experience. If you are a motivated self starter, then this is your opportunity for a rewarding career with growth potential. And we invite you to• Apply Now. • Benefits Paid Vacation Paid Holidays off Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Provide timely and accurate feedback to client insurance inquiries on existing insurance policies with regard to insurance policy questions, billing, and upcoming renewals. Process customer policy change requests. Secure all Trailing Documents from customers. Answer incoming phone calls on the first ring. Taking messages. Maintain client relationships with follow up phone calls/emails. Follow up with customers to assure satisfaction, respond to queries, and refer problems. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Provides on-going support to insurance clients as needed. Assess and identify the wants and needs of customer(s) over the phone Requirements Insurance Customer Service Experience preferred Genuine willingness to learn, be intuitive, resourceful and coachable. Possess an upbeat, positive and enthusiastic attitude. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Bilingual(English and Spanish) is preferred but not required. Ability to pass a background check

Job Type:

Part-time Pay:

$16.00 - $18.00 per hour Expected hours: 20 - 25 per week

Benefits:

Paid time off Professional development assistance

Work Location:

In person