Office Assistant I - SO

Under general supervision, performs a variety of clerical office, receptionist, and office assistance duties to create, store, retrieve and archive files and records; updates computer database as directed, and assures the accuracy of the filing systems ; answers phones and attends to walk-ins; provides information and assistance to customers. This office professional shall have good communication skills, flexible, organized, self-motivated, and customer service.

Reporting Relationship:

The Receptionist reports to the Civilian Operations Supervisor. High school diploma or general education degree (GED) and three (3) months related receptionist/clerical experience and/or training. Valid State of New Mexico Driver's license. Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports. May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports. Work schedule for this position may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Perform front desk duties of greeting visitors; provide information and assistance to visitors and others having business with the Sheriff's Office; assist customers with records requests, forms, and other documents; direct visitors to appropriate individual; assign and log visitor with badges; verify credentials, monitor visitors and receive visitor badges. Courteously answer phones, determine nature of calls, and direct telephone calls to appropriate individuals; take and deliver messages; open, distribute and route in-coming mail, packages, and other items. Provide a variety of clerical and related office assistance; prepare correspondence; distribute memoranda, letters, information packets and other communication; make and distribute copies. Create, updates, and tracks a variety of electronic and paper files; record, report, roster, log and related documents. Research files to obtain requested information, insert additional data, redact appropriate data, and check accuracy in accordance with IPRA. Respond to questions and inquiries from employees, the public and outside agencies; assist the public. Perform other related duties as assigned.