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Veterinary Receptionist
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TOWNE & COUNTRY VETERINARY HOSPITAL
Corning, NY (In Person)
$35,360 Salary, Full-Time
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Job Description
Full-Time Veterinary Client Services Representative / Receptionist Job Overview We are seeking a highly motivated Veterinary Receptionist to join our dynamic animal healthcare team. In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations while providing exceptional customer service to pet owners and supporting our veterinary staff. Your energetic approach and attention to detail will help create a positive environment where pets and their owners feel cared for and confident in our services. The ideal candidate will possess a strong background in customer service, veterinary reception duties, animal handling, and administrative tasks, with a passion for animal care and excellent communication skills. Responsibilities Answer and manage multi-line phone systems Schedule and confirm client appointments Educate clients regarding services, policies, and procedures Check clients in and out accurately and efficiently including processing payments Maintain detailed records of pet medical histories, treatments, and laboratory results using veterinary software systems Provide exceptional customer service both in person and over the phone Assist with general administrative and office duties as needed Qualifications Strong computer and data entry skills Excellent verbal and written communication skills Professional, friendly, and positive attitude Ability to multitask and stay organized in a busy environment Previous customer service or receptionist experience preferred Ability to lift up to 40 pounds