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Front Desk Receptionist
Job
Fulton Family Dental
Fulton, NY (In Person)
$40,560 Salary, Full-Time
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Job Description
Job Summary We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative skills in a dynamic environment. Responsibilities Greet visitors warmly and direct them appropriately, ensuring a friendly and professional experience. Manage multi-line phone systems efficiently, answering inquiries and routing calls with excellent phone etiquette. Maintain organized filing systems, including digital documents via Google Workspace and Microsoft Office applications. Handle data entry tasks accurately using computer literacy skills, including typing and proofreading documents. Support office management activities such as calendar management, appointment scheduling, and coordinating meetings. Perform clerical duties such as filing, photocopying, and managing correspondence to support daily office functions. Assist with customer support by addressing inquiries promptly and providing helpful information or directing to the appropriate department. Verify insurance Ensure any necessary referrals or authorizations are present prior to a visit Prepare charts for upcoming new patient appointments Collects and Posts Copays Skills Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Previous office experience or clerical experience is highly preferred. Exceptional customer service skills with a focus on professionalism and courtesy. Bilingual abilities are a plus to serve diverse clients and visitors effectively. Knowledge of front desk procedures, phone etiquette, and multi-line phone systems is essential. Experience with office management software such as QuickBooks or similar bookkeeping tools is advantageous. Ability to manage time efficiently while handling multiple responsibilities simultaneously. Join us as a Front Desk Receptionist and be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise!