Front Desk Receptionist/Office Assistant

Front Desk Receptionist / Office Manager (Bilingual - Spanish Preferred) We are seeking a reliable and organized Front Desk Receptionist / Office Manager to join our outpatient physical therapy clinic. The ideal candidate is bilingual (English/Spanish preferred), has experience in a medical or physical therapy setting, and is knowledgeable in medical billing and insurance processes.

Key Responsibilities:

Greet and check in patients in a professional and friendly manner Schedule appointments and manage the clinic calendar efficiently Verify insurance benefits, obtain authorizations, and collect copays Handle incoming calls, texts, and patient inquiries Maintain accurate patient records and ensure HIPAA compliance Assist with medical billing tasks including claim submission, payment posting, and follow-ups on denials Coordinate with therapists and staff to ensure smooth daily operations Manage front office workflow and maintain an organized environment

Qualifications:

Bilingual in English and Spanish (preferred) Previous experience in a physical therapy or medical office setting Knowledge of medical billing, insurance verification, and authorizations Strong communication and customer service skills Excellent organizational and multitasking abilities Familiarity with EMR systems and basic computer skills

What We're Looking For:

A team player with a positive attitude who can provide excellent patient service while efficiently managing front office operations in a fast-paced clinic environment.

Job Types:

Full-time, Part-time Pay:

$18.00 - $20.00 per hour

Work Location:

In person