Customer Care Receptionist

Do you love pets and enjoy providing exceptional customer service? Willow Wood Pet Resort & Training Center is looking for a friendly, dependable, and organized Customer Service Receptionist to join our team! As the first point of contact for our clients, you will play an important role in creating a welcoming experience for both pets and their people. Position Details Part-Time Up to 25 hours per week Must be available to work weekends and holidays Flexible schedule with morning, evening, weekend, and holiday shifts

Pay Range:

$15.00-$16.00 per hour, plus commission and tips Responsibilities Greet clients and their pets with warmth and professionalism Answer phones and respond to client inquiries Schedule boarding, daycare, grooming, and training appointments Check pets in and out of the resort Process payments and maintain accurate records Assist with retail sales and recommend services when appropriate Communicate effectively with pet care and management teams Help maintain a clean, organized, and welcoming lobby environment Qualifications Previous customer service experience preferred Experience in the pet industry is a plus, but not required Strong communication and computer skills Ability to multitask in a fast-paced environment Positive attitude and team-oriented mindset Dependable with excellent attendance Comfortable interacting with dogs and cats of all sizes and breeds Must be able to stand for extended periods and occasionally lift up to 40 pounds What We Offer Competitive hourly pay plus commission and tips Employee discounts on boarding, daycare, grooming, training, and retail products Opportunities for growth and advancement Supportive and team-oriented work environment The opportunity to work with pets every day and make a difference in the lives of pets and their families About Willow Wood Pet Resort & Training Center At Willow Wood, we are committed to providing exceptional care and creating positive experiences for pets and their families. We are seeking individuals who share our passion for animals and our dedication to outstanding customer service. If you are dependable, enthusiastic, and love working with people and pets, we'd love to hear from you! Apply today and become part of the Willow Wood family!

Job Type:

Part-Time Hours:

Up to 25 hours per week

Pay:

$15.00-$16.00 per hour plus commission and tips

Pay:

$15.00 - $16.00 per hour

Work Location:

In person