Front Desk Associate

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Front Desk Associate Duration:

6

Months Location:

43082, Westerville, OH (Global HQ)

Reporting Structure:

Reports directly to the Executive Assistant to the CEO, with strong day-to-day alignment with the Facilities team. Position Summary The Front Desk Associate serves as the first point of contact at headquarters, ensuring a professional, welcoming, and well-organized workplace environment. This role combines front desk reception, office services, and facilities coordination, while also providing administrative support to Executive Assistants and leadership. Key Responsibilities Reception & Front-of-House Operations Act as the primary point of contact for employees, visitors, and vendors Manage visitor registration, badging, and security protocols Answer, screen, and direct incoming calls, emails, and inquiries Maintain a clean, organized, and welcoming lobby and reception area Receive and manage incoming mail, packages, and deliveries Facilities Coordination Create and track work orders for maintenance and repairs Coordinate vendor and contractor access to the facility Assist with seating assignments and maintain related documentation Monitor, order, and restock office supplies Support office moves, setups, and reconfigurations Submit purchase requisitions (PRs) for approval to facilitate work orders and repairs Executive & Administrative Support Provide support to C-Suite Executive Assistants Coordinate meetings, including room setup and catering arrangements Assist with leadership visits, meetings, and events Maintain a high level of confidentiality and professionalism Vendor & Service Coordination Coordinate with external vendors and service providers Support contractor onboarding and scheduling Track service requests through to completion Preferred Qualifications Experience supporting executives in a corporate environment Experience in facilities coordination or vendor management Familiarity with workplace tools such as Outlook, Excel, and Microsoft Teams Qualifications High school diploma or equivalent required 2+ years of relevant experience Strong customer service, organizational, and multitasking skills