Receptionist

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Hourly Pay Career Growth Opportunities Fun and Energetic Environment Job Summary We are looking for a friendly, welcoming receptionist to join our team! As the receptionist for our busy medical clinic/urgent care, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and attend to their needs throughout their appointments. The ideal candidate has a cheerful disposition, excellent communication skills, computer skills, and the ability to multitask. Responsibilities Greet guests as they arrive at the clinic Answer phone calls Assist with maintaining a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Perform tasks such as filing, photocopying, scanning, and faxing. Ability to handle confidential information securely. Create patient charts within AdvancedMD. Pre-populate charts. Scribing of notes, inputting medications, and diagnoses. Manage patient scheduling, including appointments and follow-ups. Complete insurance verifications and obtain prior authorizations. Collaborate with healthcare providers (physicians and facilities) to ensure efficient workflow. Qualifications Two or more years of customer service experience is preferred Previous experience as a receptionist is preferred Excellent communication skills with a focus on customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills