Job Description
Front Desk Receptionist 9am-6pm M-Th/8am-5pm Fri Sequoia Mental Health - 2.7 Hillsboro, OR Job Details Full-time $19.50 - $20.50 an hour 1 day ago Benefits Paid jury duty 403(b) matching Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 403(b) Professional development assistance Life insurance Referral program Qualifications Triage Patient service Administrative experience Fax machines Front desk Computer skills Faxing Office experience Full Job Description Job description Join Sequoia and Make a Meaningful Impact on Lives in Washington County! Sequoia is a behavioral health nonprofit organization dedicated to providing a comprehensive range of behavioral health services to adults, children, and families in Washington County. We believe everyone deserves culturally responsive, accessible, and person-centered care—because recovery and a fulfilling, hopeful life are within reach for all. Our evidence-based, trauma-informed services include psychiatric medication management, intensive case management, integrated dual diagnosis treatment, individual and family therapies, supported employment, substance use support, adult residential treatment, and housing solutions. Why Work at Sequoia? At Sequoia, we invest in our team's growth and development. We offer competitive salaries, excellent benefits, and a work environment that promotes collaboration, work-life balance, and a strong commitment to equity, diversity, and inclusion. If you're passionate about making a difference and eager to continue growing your skills, Sequoia could be the perfect place for you!
We Offer:
Employer-paid Medical, Dental, and Vision insurance Employee Incentive Program 24 days of Paid Time Off (PTO) 1 Personal Day 9 Paid Holidays Paid Bereavement and Jury Duty Leave Flexible Spending Accounts (FSA) Health Reimbursement Accounts (HRA) Employer-paid Basic Life Insurance and Short-Term Disability 403(b) Retirement Plan with Employer Match (after 6 months) Employee Assistance Program Annual Professional Development Allowance Access to Online Education for CEUs Employee Referral Bonus If you're ready to be part of a dynamic, supportive team that's dedicated to changing lives, apply now and start an incredible career with Sequoia today! Position Overview The Clinical Support Specialist provides the first contact with Sequoia MHS. Answering phones, checking voicemails, sorting faxes, greeting guests/clients, scheduling appointments, completing record requests and maintaining a safe lobby environment are primary duties. The CSS maintains client information by ensuring client demographics are kept up to date and processing insurance co pays. Special attention is given to maintaining a professional environment, efficiency, and supporting both clinical and administrative operations. Essential Duties and Responsibilities Handling phones, mail, filing, copying, scanning, and correspondence Directs flow of services in lobby/reception area, greets people, directs to appropriate staff members, asks person to wait in the lobby and notifies staff of waiting appointments. Scheduling conference/interview rooms Scheduling appointments as requested, including clinicians, LMPs, and clients. Places reminder calls for appointments. Scanning of documents into the document management system Maintains the clinical information database. Supporting clinical processes up to and including obtaining previous medical records, signatures, facilitate communication between primary care physicians and clinicians. Retrieves archived documents as requested. Completes record requests; both incoming and outgoing Attends clinical trainings as needed. Understanding of and ability to follow safety protocol Accepts other duties as assigned. Required Skills Ability to attend to multiple tasks in a busy office environment desired. Ability to use computer, fax, copier, other office equipment. Recognition of triage and emergency situations Commitment to work with individuals who are struggling with safe interpersonal interactions that can at times look like anger, yelling and volatile gestures. Physical Requirements Ability to meet the following physical requirements with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Walk, bend, kneel, and reach; Lift a 20-60 lb.; Stand and/or sit for long periods of time; Talk, hear, and communicate with clients; See and be able to read, write, and interpret written documents. Sequoia Mental Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants have rights under federal and state law: https://www.oregon.gov/boli/employers/pages/required-worksite-postings.aspx Job Type:
Full-time Pay:
$19.50 - $20.50 per hour Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance Work Location:
In person
