Front Desk Receptionist

Job Title:

Front Desk Receptionist Location:

Airway Center, 1910 Barnett Rd. Ste. 103, Medford, OR 97504

Job Type:

Full-Time About Us:

At Airway Center, we are committed to delivering exceptional dental care in a compassionate, patient-centered environment. We value building lasting relationships with our patients, and we are expanding our team to help us continue providing top-quality care. Our practice is growing, and we are currently seeking a reliable and friendly Front Office Receptionist to join our dynamic team.

Job Description:

As the first point of contact for our patients, the Front Office Receptionist plays a crucial role in creating a positive and welcoming experience. In this role, you will be responsible for handling administrative tasks, managing patient communications, and ensuring the smooth operation of the front office. If you have a strong work ethic, excellent communication skills, and enjoy working in a fast-paced environment, we would love to meet you.

Key Responsibilities:

Greet patients warmly and assist with check-in/check-out procedures Schedule appointments and manage patient appointments efficiently Answer phone calls, address patient inquiries, and relay messages to the dental team Verify insurance information, process billing, and assist with patient payments Maintain patient records and update information as needed Manage patient flow and ensure smooth office operations Collaborate with dental assistants and office staff to ensure the office is running efficiently Ensure a clean, organized, and welcoming front office environment Assist with administrative tasks such as filing, email communication, and patient correspondence

Qualifications & Attributes:

Prior experience in a dental or medical office setting is preferred but not required Strong communication and customer service skills Excellent organizational skills and attention to detail Ability to multitask and work efficiently in a fast-paced environment Knowledge of dental insurance plans and billing is a plus Proficient in using office software and systems (e.g., scheduling software, Microsoft Office) Friendly, professional, and empathetic demeanor Ability to work well both independently and as part of a team Why Join Us? A friendly and supportive team atmosphere Work in a modern, well-equipped practice A chance to make a difference in the lives of patients and help contribute to their positive dental experiences

Experience:

Experience in a dental or healthcare setting is a plus but not required. We are happy to train the right candidate who is motivated and has a passion for excellent customer service.

Pay:

$16.00 - $22.00 per hour (based on experience)

Expected Hours:

Monday to Thursday, 7:45 AM to 5:00

PM Application Instructions:

Interested candidates are invited to submit their resume and come prepared for an in-person interview.

Visit us at:

Airway Center 1910 Barnett Rd. Ste. 103, Medford, OR 97504 Monday to Thursday, 8:00 AM to 4:00

PM Job Type:

Full-time Pay:

$16.00 - $22.00 per hour Ability to

Commute:

Medford, OR 97504 (Required) Ability to

Relocate:

Medford, OR 97504: Relocate before starting work (Required)

Work Location:

In person