Receptionist

Job Overview Welcome to COUNTRY Financial - Kapple Insurance Agency, where we believe in building lasting relationships and providing exceptional service right here in Monmouth, Oregon. We're a dedicated team focused on helping our community secure their financial future, and we're looking for someone special to be the first friendly face and voice our clients encounter. As our Receptionist, you'll be the heart of our office, creating a positive and inviting atmosphere for everyone who walks through our doors or calls us. This isn't just about answering phones; it's about making people feel valued and supported from the very first interaction. You'll be instrumental in ensuring our office runs smoothly, helping our clients feel comfortable, assisting with bill payments, and supporting our agents as they provide essential financial guidance. If you have a knack for making people feel welcome and enjoy being an organized, helpful presence, we'd be delighted to have you join our Kapple Insurance Agency family.

Salary Range:

$18.00 - $18.50 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Health stipend Requirements High school diploma or equivalent. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Customer-service oriented mindset with a friendly and professional demeanor. Ability to handle multiple phone lines and manage schedules efficiently. Previous experience in an administrative or receptionist role is a plus. Responsibilities Greet clients and visitors in a warm and welcoming manner. Answer and direct incoming phone calls, text messages, and return voicemails. Manage appointment schedules for agents and ensure smooth client flow. Handle incoming and outgoing mail and deliveries. Handle client billing inquiries and call on missed or delinquent payments. Maintain a tidy and organized reception area. Assist with basic administrative tasks such as filing, scanning, and data entry. Provide exceptional customer service to all clients and visitors. About Us COUNTRY Financial - Kapple Insurance Agency is dedicated to empowering individuals and families through comprehensive insurance solutions. With a strong commitment to integrity and personalized service, we strive to protect what matters most to our clients. Our inspiring culture fosters collaboration and growth, encouraging our team to innovate while upholding our core values. Join us in shaping a secure financial future for our community, where your contributions make a lasting impact in the insurance industry.