Receptionist
Job
Knafo Law Offices, LLC
Allentown, PA (In Person)
Full-Time
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Job Description
Overview We are seeking a dynamic and friendly Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle a variety of tasks with enthusiasm and professionalism. Join us and be part of a team that values proactive support, efficiency, and positive interactions! Responsibilities Greet visitors, clients, and staff with a warm, professional demeanor, creating a positive first impression. Manage multi-line phone systems to answer inquiries, direct calls accurately, and handle messages promptly. Maintain front desk appearance, ensuring it is tidy and welcoming at all times. Handle clerical duties such as data entry, filing, proofreading documents, and maintaining office supplies inventory. Utilize office management software including Microsoft Office Suite, Google for administrative tasks. Support calendar management and appointment scheduling for staff or medical/dental professionals as needed. Assist with customer support by addressing inquiries efficiently and providing information about services or appointments. Manage incoming and outgoing mail, packages, and correspondence with attention to detail. Uphold phone etiquette standards while providing exceptional customer service in person and over the phone. Perform basic bookkeeping tasks related to office expenses or billing processes when required. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent organizational skills with the ability to prioritize tasks effectively. Proficiency in computer literacy including Microsoft Office (Word, Excel), and data entry tools. Strong communication skills; bilingual abilities are a plus for serving diverse clients or patients. Experience with multi-line phone systems and front desk operations preferred. Ability to handle confidential information with discretion and professionalism. Previous experience is desirable but not mandatory. Demonstrated time management skills with the ability to multitask efficiently in a fast-paced environment. Join us as a Receptionist where your positive attitude and organizational expertise will make a meaningful impact every day! We value energetic individuals who thrive on delivering excellent customer service while supporting our team's success through efficient administrative assistance.
Work Location:
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