Front Desk Receptionist

Front Desk Receptionist

ALIGN ENT AND ALLERGY

Bala-Cynwyd, PA Job Details 18 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Pet insurance Qualifications High school diploma or GED Desktop applications Computer skills Productivity software Full Job Description Description Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority. Responsibilities Greet patients and visitors with a warm and welcoming demeanor. Check-in patients, verify their information, and update electronic medical records accurately. Answer phone calls, address inquiries, and transfer calls to appropriate personnel. Schedule and confirm patient appointments, ensuring efficient time management. Assist patients in completing necessary forms and understanding office policies. Collect patient co-pays, process payments accurately, and maintain proper documentation. Maintain the cleanliness and organization of the reception area. Coordinate with medical staff to optimize patient flow and use of resources. Benefits We offer a comprehensive benefits package: Medical, dental and vision insurance 401k plan with employer contribution Company paid Life, short term and long-term disability Generous Paid Time Off Paid holidays plus two floating holidays per year Voluntary benefits including pet insurance! Requirements High school diploma or equivalent. Previous experience as a receptionist or in a customer-facing role. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficiency in using computer systems and basic office software. Ability to handle a fast-paced environment and multiple tasks simultaneously. Empathy, compassion, and professionalism in dealing with patients and their families. Ability to work well as part of a team. Reliability and punctuality in attendance.