Receptionist

Busy pediatric practice with three locations seeks friendly, organized, and detail-oriented Receptionist to join our team. We are open seven days/week including evenings. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. As a Medical Receptionist, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities:

Answer incoming calls on a multi-line telephone system with professionalism and efficiency Schedule and confirm patient appointments Transfer calls and take accurate messages according to office procedures Greet patients and visitors and notify the appropriate team member of their arrival Collect and post co-pays and communicate outstanding balances Check patients out and follow proper check-out protocols Notify providers of cancellations or scheduling issues Type correspondence and office memos as directed Transcribe visit details into medical reports Prepare charts, gather necessary paperwork, and print daily appointment schedules

Medical Receptionist Required Skills and Abilities:

Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

High School Diploma or equivalent required Previous front desk or medical office experience preferred Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Paid short-term and long-term disability insurance Paid term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group auto and homeowners insurance

Part-time Benefits:

Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance Discounts