Receptionist / Scale Master

Our established, family-owned and operated trucking and landscaping material supply company based in Derry, PA, is looking for a receptionist/scale master with exceptional customer service skills. William Dickson Industries, Inc. has served the local construction, road maintenance, and energy industries by hauling stone, asphalt, road salt, coal and other aggregate material throughout southwestern Pennsylvania for over 50 years. Originally based in Latrobe, the company moved to Derry in 2004 and expanded its operations with WDI Yard to serve the public, selling landscaping material and supplies, including decorative gravel and mulch, as well as coal and firewood.

Receptionist Responsibilities:

Greet and welcome visitors in a professional and friendly manner Answer, screen, and direct phone calls to the appropriate person or department Ensure reception area is orderly and presentable and stocked with necessary materials (pens, pricing sheets, business cards, etc.) Perform clerical tasks such as filing, photocopying, faxing, and laminating Assist with project coordination and administrative support as needed Manage incoming and outgoing mail and packages Maintain office supplies inventory and place orders when necessary Provide excellent customer service to clients and visitors Handle sensitive information with confidentiality Assist with event planning and coordination

Scale Master Responsibilities:

Be familiar with, track, and maintain our landscaping supply product inventory Receive and process customer orders for landscaping supply products via email, phone, walk-in, and company website Schedule deliveries for customer orders and communicate with our loader/delivery driver to keep him apprised of upcoming deliveries Weigh in and out vehicles to determine material weight and print scale tickets Enter orders into our PC-based point-of-sale system, process payments, and print receipts Print daily reports to track sales

Requirements:

Proven customer service experience with retail sales as a receptionist or similar role Previous experience handling payments (checks, cash, and credit cards) and making change Excellent communication skills, both verbal and written Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Strong organizational and multitasking abilities Attention to detail and accuracy in all tasks Ability to work independently as well as part of a team Professional appearance and demeanor Knowledge of office procedures and basic clerical tasks High School degree or equivalent; additional certifications in office management are a bonus Previous experience as a scale master is helpful but not required, and we can train as needed. The scale master will be required to maintain a Public Weighmaster License through the PA Department of Agriculture (at the company's expense) Ability to walk up and down stairs, carrying up to 15 lbs, in order to maintain office supply stock and archive files stored in our basement, take mail out to the mailbox, and dump trash and recycling in the appropriate bins in our yard

Hours:

Monday

• Friday (8am
• 4pm); Seasonal (April
• September) Fridays (8am-6pm) and Saturdays (8am-2pm)

Benefits :

Medical and vision insurance through UPMC; dental and life insurance through Guardian 401(k) plan with company match after one year of service Employee discount on landscaping supply materials Paid time off and Paid holidays If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you.

Job Type:

Full-time Pay:

$15.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Experience:

Customer service: 2 years (Required)

Work Location:

In person