Receptionist

Hourly Wage:

$17.75 DESCRIPTION/JOB SUMMARY To efficiently answer incoming calls and direct to the proper company department or employee and professionally greet and assist visitors

RESPONSIBILITIES/DUTIES

Direct incoming calls to the appropriate recipient while providing an excellent customer experience Assist all Pride's visitors in a courteous and professional manner while following all established company visitation policies and procedures Function effectively within a high-volume call environment Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management Complete the annual CTPAT Security Training Focus on continuous improvement, and consistently demonstrate good business judgment Work effectively with all Pride departments to exceed internal and external expectations Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

Must be a friendly team player, professional, detail-oriented, and honest Must have a willingness to learn and/or adapt to new work methods Must convey a positive, calm and patient approach Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment Clearly articulate verbally and/or make inquiries to correctly route incoming calls Sit, speak and listen to callers and visitors Must have: Relentless drive to achieve advancement and continuous improvement Basic working knowledge of Microsoft Office Word Excellent verbal communication skills Excellent web navigation skills Excellent personal presence and professional appearance

PREFERRED SKILLS

Switchboard operator skills or telecommunications equipment skills preferred

REQUIRED EXPERIENCE

At least 1 year of experience as a Receptionist/Secretary or in a customer service-based position receiving inbound calls

PREFERRED EXPERIENCE

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

High School Diploma or

GED REQUIRED QUALIFICATIONS

Must be legally authorized to work in the United States without sponsorship now, or in the future DETAILS This job description is not intended to be all-inclusive In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities. If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.