Front Desk Receptionist

We are seeking a friendly, professional, and customer-focused Hotel Front Desk Agent to be the first point of contact for our guests. In this role, you will manage all aspects of guest accommodations, from check-in to check-out, while delivering an exceptional guest experience. If you have a passion for hospitality and enjoy helping people, we'd love to meet you!

Schedule:

Shifts:

7:00 AM

• 3:00 PM or 3:00 PM
• 11:00 PM Weekend availability is required

Key Responsibilities:

Perform all check-in and check-out procedures efficiently Manage reservations via phone, online platforms, and in person Verify payment methods and process guest transactions Welcome guests and assign rooms based on availability and preferences Provide accurate information about hotel rooms, rates, amenities, and services Handle guest inquiries and resolve complaints in a timely, professional manner Coordinate with housekeeping to ensure rooms are clean, organized, and ready Maintain accurate records of bookings, payments, and guest information Assist with group reservations and special arrangements (e.g., weddings, VIP guests) Promote and upsell additional hotel services and amenities when appropriate

Qualifications & Skills:

Previous experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred Familiarity with hotel reservation systems (e.g., Opera, OnQ, FOSSE) Understanding of travel and booking platforms (e.g., Booking.com, TripAdvisor) Strong customer service mindset with a positive attitude Excellent communication and organizational skills Ability to multitask and work in a fast-paced environment

Job Type:

Part-time Pay:

$14.00

• $16.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Referral program

Work Location:

In person Front Desk Receptionist 3.3 3.3 out of 5 stars Exton, PA 19341 $14

• $16 an hour
• Part-time Holiday Inn Express 4,827 reviews $14
• $16 an hour
• Part-time We are seeking a friendly, professional, and customer-focused Hotel Front Desk Agent to be the first point of contact for our guests.

In this role, you will manage all aspects of guest accommodations, from check-in to check-out, while delivering an exceptional guest experience. If you have a passion for hospitality and enjoy helping people, we'd love to meet you!

Schedule:

Shifts:

7:00 AM

• 3:00 PM or 3:00 PM
• 11:00 PM Weekend availability is required

Key Responsibilities:

Perform all check-in and check-out procedures efficiently Manage reservations via phone, online platforms, and in person Verify payment methods and process guest transactions Welcome guests and assign rooms based on availability and preferences Provide accurate information about hotel rooms, rates, amenities, and services Handle guest inquiries and resolve complaints in a timely, professional manner Coordinate with housekeeping to ensure rooms are clean, organized, and ready Maintain accurate records of bookings, payments, and guest information Assist with group reservations and special arrangements (e.g., weddings, VIP guests) Promote and upsell additional hotel services and amenities when appropriate

Qualifications & Skills:

Previous experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred Familiarity with hotel reservation systems (e.g., Opera, OnQ, FOSSE) Understanding of travel and booking platforms (e.g., Booking.com, TripAdvisor) Strong customer service mindset with a positive attitude Excellent communication and organizational skills Ability to multitask and work in a fast-paced environment

Job Type:

Part-time Pay:

$14.00

• $16.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Referral program

Work Location:

In person