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Front Desk Associate
Job
MorGainz Fitness
Somerset, PA (In Person)
$23,132 Salary, Part-Time
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Job Description
Job description Our Values Customer Focus
- We prioritize our members' needs and strive to exceed their expectations Professionalism & Integrity
- Maintain high standards of professionalism in all interactions and services provided
- Uphold honesty and transparency in business practices and member relations Community and Inclusivity
- Create a welcoming and non-judgmental space for individuals of all backgrounds, ages, and fitness levels
- Foster a sense of belonging and camaraderie among members and staff Fun and Positive Atmosphere
- Create an atmosphere where fitness feels enjoyable rather than a chore
- Foster a positive environment where everyone feels motivated and encouraged Teamwork
- We collaborate, communicate, and support each other to achieve common goals Front Desk Associate (Entry-Level Role)
Overview:
The Front Desk Associate is the first impression of MorGainz Fitness—welcoming members, providing exceptional service, and helping keep the facility running smoothly. Responsibilities Must adhere to all of the values above Warmly greet all members and guests, creating a friendly and service first impression Ensure that everyone entering the building has a membership or is paying for a guest pass Make sure everyone is checked in Help members get their account created and sign up for membership Must know the membership options + insurance options well Address any issues on members accounts Overdue balance, card needs updated, etc., etc. Clean the gym according to the tasklist provided by the manager If you see something that needs addressed that's not outlined on the task list, address it if you can or escalate it if you can't Answer phone calls and member inquiries with professionalism Monitor gym equipment status and communicate maintenance needs Provide a full tour of the facility to new members/prospects upon request Restock supplies Paper towels, toilet paper, soap, cleaning solutions, fold towels Communicate concerns to management Uphold gym policies in a respectful, consistent mannerRequirements:
Friendly, approachable personality and strong communication skills. Attention to detail and willingness to clean Comfort with basic technology (POS system, digital check-ins) Punctual, responsible, and eager to contribute First Aid + CPR/AED certification Flexible scheduling (some weekend or evening availability preferred) Looking for coverage for the following shifts: Evenings- 3:00pm-8:00pm Saturday
- 8:00am-1:00pm
Job Type:
Part-time Pay:
$10.00- $12.