Front Desk Receptionist

We are looking for a Receptionist to act as the first point of contact for customers who visit our salon & spa or contact us to learn about our services. Receptionist responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers. This is a very large-scale luxury salon & spa, this position will best be filled by someone who has exceptional customer service skills , is very comfortable with technology, multitasking , and can work very well with others as a team . Responsibilities Warmly greet clients, guide them to the proper waiting area for their services, and inform assigned beauticians of their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services, and schedule appointments based on availability Inform clients about new services and discounts Update client records with contact and billing details Maintain a tidy reception area Skills Solid organization and record-keeping skills Able to multi-task An ability to remain calm under stressful circumstances Communication abilities (verbal, phone and email) with a customer service attitude Able to work efficiently with technology (Booking software program, printers, phones, etc.) Keyholder responsibilities Hours we are open: Monday-Thursday 9-9 Friday 9-7 Saturday 9-5

Sundays:

Closed

SHIFTS WE ARE CURRENTLY LOOKING FOR 26

to 33 hours a week. •Currently this position can not be filled by someone home for the summer & returning to school in the fall•

Job Type:

Part-time Pay:

$13.00 - $16.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Life insurance Retirement plan Ability to

Commute:

Wexford, PA 15090 (Required)

Work Location:

In person