Job Description
NEPA, a Modivcare Personal Care Service, is seeking a Part-Time Administrative Associate to join our team in Plains, PA. This role is ideal for a customer-service-oriented professional who enjoys supporting office operations, assisting visitors and caregivers, and serving as the first point of contact for our organization. You will have the opportunity to make a meaningful impact by ensuring smooth administrative operations and delivering exceptional service to callers, employees, and visitors.
Compensation & Schedule Pay:
$15.00•$17.00 per hour Schedule:
Monday•Friday, 10:00 AM•3:00 PM (approximately 25 hours per week) Location:
270 S River St, Plains, PA 18705 Work Environment:
100% onsite Additional hours may be available during special projects and business needs. Benefits and Perks Medical, Dental & Vision Insurance 401(k) with company match Paid Time Off Paid Holidays Employee Assistance Program Employee Discounts (retail, hotel, food, restaurants, car rental, and more) Voluntary Term Life and AD&D Insurance Legal Services Insurance Short-Term and Long-Term Disability Accident, Critical Illness & Hospital Indemnity Insurance What You'll Do Provide exceptional customer service as the first point of contact for callers, caregivers, and visitors. Answer and route incoming telephone calls for multiple service regions. Greet visitors and direct them to the appropriate staff member. Respond professionally to inquiries and assist in resolving concerns. Follow up with callers as needed to ensure concerns are addressed appropriately. Maintain reception and lobby areas to create a welcoming environment. Prepare and replenish caregiver welcome packets and office materials. Order and maintain office supplies and inventory. Receive, sort, and distribute incoming mail, packages, and faxes. Perform filing, scanning, data entry, and other administrative support functions. Assist with special projects and departmental initiatives as assigned. We're Excited to Speak with Someone Who Has High School Diploma or GED required. At least one (1) year of administrative, receptionist, front desk, customer service, or office support experience. Strong verbal and written communication skills. Professional phone etiquette and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Proficiency with Microsoft Office applications. Preferred Qualifications Experience in healthcare, home care, medical office, or human services environments. Bilingual Spanish skills are a plus, but not required. We live and lead by our Values… We treat everyone with dignity and RESPECT We earn the TRUST of our members, and each other We provide RELIABLE
services that open doors We serve with courtesy and COMPASSION
We prioritize SAFETY We communicate with purpose and TRANSPARENCY
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace
