Receptionist/Administrative Assistant (Remote)

At Pest Arrest , we pride ourselves on providing exceptional customer service as our top priority. As a fast-growing company, we are looking for dedicated, high-performing individuals who want not only a stable position but also the opportunity to advance their careers with us. We are currently seeking a highly motivated Remote Receptionist to answer phone calls and schedule customers on pest control routes. The ability to communicate effectively, multitask, prioritize, and pay attention to detail in a fast-paced environment is crucial to success in this position.

Key Responsibilities:

Answer high volumes of inbound calls : Serve as the first point of contact for customers, providing excellent service and effectively addressing inquiries. Schedule customer appointments : Coordinate pest control service routes by booking appointments with customers and scheduling technicians accordingly.

Administrative Support :

Assist with data entry, email correspondence, phone payments, and general bookkeeping tasks.

Collaborative Teamwork :

Work closely with service technicians, management, and other departments to ensure smooth operations.

What We're Looking For:

Strong communication skills : Must be able to communicate clearly and professionally with customers, technicians, and team members in both written and verbal formats. Attention to detail & organizational skills : Ability to prioritize tasks, multitask, and stay organized in a fast-paced work environment. Positive attitude : A friendly and helpful demeanor that represents our company's core values of customer service excellence.

Tech-savvy :

Comfortable using a variety of online tools and software for scheduling, communication, and administrative tasks.

Qualifications & Experience:

1+ year of experience as a receptionist (preferred, not required). 1+ year of customer service experience (preferred, not required). 2 years of college education (preferred, not required). Ability to work remotely with occasional in-person meetings and training sessions.

Benefits & Perks:

Competitive Salary :

Starting pay range of $55,000-$75,000 annually , with a guaranteed 3% increase every year thereafter .

Fast-Growing Company :

Be part of a dynamic, rapidly expanding business with excellent opportunities to move up within the company.

Paid Training :

We invest in your success by offering paid training and ongoing development.

Remote Work Flexibility :

Work from home, with occasional office visits and in-person meetings.

Work-Life Balance :

Enjoy a consistent, full-time schedule (Monday-Friday, 40 hours per week). If you're a reliable, enthusiastic individual who enjoys making a difference in customer experiences and wants to grow with a thriving company, we encourage you to apply today!

Job Type:

Full-time Projected Total Compensation:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Remote