Test Center Administrator

We are looking for a dependable Office Assistant to support daily operations at a secure testing facility. This is a long-term contract position for someone who enjoys working in a structured environment, assisting visitors, and ensuring procedures are followed with accuracy and consistency. The ideal candidate is customer-focused, attentive to detail, and comfortable balancing front-desk support with administrative and test center oversight.

Responsibilities:

• Welcome test takers, confirm identification, and guide them through check-in procedures in a detail-oriented and courteous manner.
• Carry out required security screening steps, including the use of screening devices, while maintaining a respectful candidate experience.
• Observe examinees throughout scheduled testing sessions and respond promptly when concerns or irregular situations arise.
• Protect confidential testing materials and help maintain a secure, organized environment across the site at all times.
• Document incidents clearly and escalate matters that fall outside established procedures to the appropriate contacts.
• Support a fair and comfortable testing experience by enforcing policies consistently and assisting candidates as needed.
• Adjust to changing scheduling needs based on operating hours and testing volume.
• Perform routine clerical support such as scanning documents, handling reception tasks, and managing inbound communications.
• Assist with basic equipment handling, packing, unpacking, and workspace setup while following safety expectations.