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Front Desk Associate
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Rock Hill Eye Center
Rock Hill, SC (In Person)
Full-Time
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Job Description
Front Desk Associate 2.8 2.8 out of 5 stars Rock Hill, SC 29732 Full-time Rock Hill Eye Center 6 reviews Full-time We are seeking a friendly, compassionate, and organized front desk associate to join our healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors. You will be responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical office Answer patient questions and provide assistance and directions when necessary Field all phone calls that arrive using our general office number Respond to emails and text messages that arrive using our general office email address Utilize our medical office software to schedule new and follow-up appointments for our patients Register new patients and update necessary records Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately Maintain confidentiality of all patient records Ensure that the waiting room environment remains quiet, calm, and welcoming Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner Front Desk Associate Requirements and Qualifications High school diploma or equivalent Friendly and compassionate disposition Excellent organizational and time management skills Strong interpersonal communication skills Attention to detail Ability to work independently or as part of a team Dedication to maintaining confidentiality of all patient records