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Job Description
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania. This is a long-term contract position offering a highly flexible schedule, requiring availability for a variety of shifts, including Saturdays and occasional evenings. The role involves ensuring the smooth operation of the test center and providing a secure, fair, and comfortable testing environment for all candidates.
Responsibilities:
Greet candidates warmly and verify their identification to ensure proper registration.
Conduct security checks, including the use of wands, to maintain a safe testing environment.
Monitor examinees throughout their exams, addressing any issues promptly and courteously.
Safeguard test center materials and maintain a secure environment at all times.
Ensure that every candidate receives a fair and supportive testing experience.
Document and report any incidents or irregularities that occur during testing.
Uphold the company's values and mission by providing exceptional service.
Digitally scan and record candidate fingerprint identification, if required.
Adapt to a flexible work schedule based on the operational needs of the test center.
High school diploma or equivalent is required.
Strong organizational skills and attention to detail.
Ability to handle security protocols and follow procedures consistently.
Proficiency in basic clerical tasks, such as document scanning and answering inbound calls.
Excellent communication and interpersonal skills for managing candidate interactions.
Availability to work flexible hours, including weekends and occasional evenings.
Prior experience in receptionist or office assistant duties is preferred.