Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Coordinator
Job
Franklin Skin and Laser
Franklin, TN (In Person)
$45,760 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
40
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Front Desk Coordinator 103 International Drive, Franklin, TN 37067 From $22 an hour - Full-time From $22 an hour - Full-time Franklin Skin and Laser is seeking a friendly, professional, and highly organized Front Desk Coordinator to join our growing team. For 20 years, Franklin Skin and Laser has been one of Middle Tennessee's premier aesthetic practices, offering advanced laser treatments, body contouring, injectables, and skin rejuvenation services. We pride ourselves on exceptional patient care, outstanding customer service, and maintaining the highest standards in the industry. The Front Desk Coordinator serves as the first impression of our practice and plays a vital role in creating an exceptional patient experience from the first phone call through checkout. Position Overview This is not a traditional receptionist position. We are looking for someone who is warm, polished, detail-oriented, and capable of managing multiple priorities in a fast-paced medical aesthetic environment. The ideal candidate enjoys helping people, takes pride in providing excellent customer service, communicates professionally, and thrives in a team-oriented environment. We are looking for someone who understands that exceptional customer service goes beyond answering phones. Success in this role requires initiative, attention to detail, follow-through, and a genuine desire to help patients. Responsibilities Answer incoming calls with professionalism and enthusiasm Schedule patient appointments efficiently and accurately Welcome and check in patients Assist with patient checkout and future appointment scheduling Maintain provider schedules and optimize appointment flow Follow up with inquiries and prospective patients Respond to patient communications in a timely manner Process payments and maintain accurate records Assist with membership enrollment and patient education Support providers and management with daily operations Maintain a clean, organized, and professional front desk environment Uphold company policies and procedures Contribute to a positive and supportive team culture Qualifications Previous customer service experience required Medical office, aesthetic, cosmetic surgery, dermatology, or med spa experience preferred Strong communication and interpersonal skills Professional appearance and demeanor Excellent organizational skills and attention to detail Ability to multitask and remain calm under pressure Strong computer skills Reliable attendance and punctuality Positive attitude and willingness to learn Compensation and Benefits Performance-based bonus opportunities Health insurance Dental insurance 401(k) with company match Paid time off Paid holidays Employee discounts on treatments and skincare products Opportunity for growth within an established and respected practice Why Franklin Skin and Laser? We are proud to have served our community for 20 years and have built a reputation for excellence, integrity, and patient care. We believe in investing in our team, supporting professional growth, and creating an environment where employees can thrive. If you are passionate about customer service and want to be part of a team dedicated to helping patients look and feel their best, we would love to hear from you. Please submit your application through Indeed.