Receptionist

Receptionist

IJUSTGOTHIT.COM

- The Godsey Law Firm Addison, TX Job Details 22 hours ago Qualifications Operator switchboards Phone communication Legal office phone management Client rapport building Greeting customers Phone call screening Internal employee customer service Telephone systems 1 year Communication skills Entry level Full Job Description At The Godsey Law Firm , first impressions matter—and you'll be the one making them. We're seeking a professional, detail-oriented, and high-energy Receptionist to manage our busy switchboard and front desk operations. In this role, you are more than the person who answers the phone - you are the frontline representative of our firm , ensuring every caller, visitor, and internal team member experiences courtesy, accuracy, and efficiency from the first point of contact.

WHY YOU'LL LOVE WORKING HERE

High-Impact Role :

You are the first connection to our clients, vendor partners, and colleagues, setting the tone for their entire experience with us

Values-Driven Culture :

We live our ACTED values - Accountability, Client First, Teamwork, Excellence, and Diligence - every single day

Clear Expectations & Metrics :

We measure success by the quality and speed of your service, not just your presence at the desk

Team Collaboration :

You'll work closely with firm staff to keep communication flowing, effective, and efficient in the best interests of clients and the firm

WHAT YOU WILL DO

Answer & Direct Calls with Precision Capture & Relay Messages Accurately Proactively track data to identify & present patterns in need of resolutions Provide an Outstanding Experience via Phone & In Person Support Communication Flow

WHO THRIVES HERE

Quick, Accurate Communicators:

You can handle calls and requests rapidly without sacrificing detail

Service-Oriented Professionals:

You know how to make people feel valued, whether in person or on the phone

Highly Organized Multi-Taskers:

You can handle multiple calls, visitors, and tasks at once without dropping the ball.

Calm Under Pressure:

You remain professional even during high call volume or unexpected situations. ACTED in

Action:

You demonstrate Accountability, Client First, Teamwork, Excellence, and Diligence through your work every day.

WHAT WE ARE LOOKING FOR

1-3+ years of experience in reception, switchboard, or customer service preferred Strong verbal communication, active listening, and Problem-Solving Skills Proficiency with technology, including phone systems and call management tools Ability to work in a fast-paced, high-volume environment with precision and care Commitment to punctuality, professionalism, and teamwork

READY TO MAKE A GREAT FIRST IMPRESSION - EVERY TIME?

If you have the professionalism, speed, and attention to detail to represent our firm at the highest level, we want to hear from you. Apply by sending your resume to (job link postings)