Administrative Assistant/Receptionist

Front Office / Administrative Assistant Overview The Front Office Assistant serves as the first point of contact for clients and supports daily administrative and operational tasks. This role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional, organized, and sanitary work environment. Responsibilities Greet and assist walk-in clients at the front desk, including receiving water samples in compliance with strict laboratory protocols. Answer incoming phone calls, take accurate messages, and route calls to appropriate staff or departments. Process client sales transactions accurately and efficiently. Respond to client requests in person, by phone, and electronically. Perform data entry, scheduling, and appointment coordination. File and maintain records and documentation in both electronic and physical filing systems. Develop and maintain an understanding of laboratory processes and required documentation. Monitor and restock front office supplies to support staff and client needs. Maintain an orderly, sanitary, and professional front office environment. Uphold client confidentiality and follow safety policies and procedures at all times. Requirements & Qualifications Proficiency in Microsoft Office, with strong skills in Outlook, Calendar, and Excel. Demonstrated experience in a client-facing role (in person, phone, and electronic communication). Strong written and verbal communication skills. Experience with data entry and working within databases or computer software systems. High level of attention to detail with a positive, professional attitude. Strong organizational and time-management skills. Ability to work both independently and collaboratively as part of a team. Commitment to maintaining confidentiality and complying with safety guidelines

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Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person