Front Desk Receptionist

Company Overview TotalCare is a family-owned healthcare company dedicated to providing exceptional medical services across North Texas. With multiple locations for Primary & Urgent Care, 24-hour Emergency Rooms, and a Behavioral Health clinic, we are committed to enhancing the health of our community and beyond. Summary We are seeking a Front Desk Receptionist to join our team at TotalCare. In this role, you will be the first point of contact for our patients, ensuring a welcoming environment while managing administrative tasks efficiently. Your contributions will be vital in supporting our mission of delivering excellent care. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage phone systems to handle incoming calls and inquiries effectively. Schedule appointments and maintain an organized calendar for the clinic. Assist with office management tasks to ensure smooth operations. Maintain accurate patient records and files in compliance with privacy regulations. Perform clerical duties such as typing, filing, and data entry as needed. Support bilingual communication with patients when necessary. Requirements Previous experience as a receptionist or in a similar administrative role is preferred. Proficient in phone systems and office management practices. Familiarity with Google Workspace applications is a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks in a fast-paced environment. Bilingual skills are an advantage but not required. If you are passionate about healthcare and eager to make a difference in our patients' lives, we invite you to apply today and become part of the TotalCare family!

Work Location:

In person