Front Desk Receptionist

Job Summary We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our office staff at a fast-paced auto body shop. We operate

M-F 8A-5P.

This position serves as the first point of contact for customers, insurance representatives, vendors, and business partners. The ideal candidate is professional, detail-oriented, and able to manage multiple tasks while providing excellent customer service in a variable, fast-paced environment. The pay will range from $8.00 - $12.00 per hour, depending on experience. Responsibilities Greet visitors warmly and professionally Answer, screen, and direct incoming calls with excellent phone etiquette Schedule appointments and vehicle drop-offs/pick-ups Communicate repair status updates to customers as directed Assist with insurance claim documentation and paperwork Create and maintain customer files and repair records Process payments and issue receipts Manage incoming and outgoing mail, emails, and assist with deliveries Support office staff with administrative duties as needed Maintain a clean and organized reception area Other duties as needed to support office operations Experience/Qualifications High school diploma or equivalent Strong communication and interpersonal skills, bilingual abilities are a plus Excellent organizational and multitasking abilities Previous receptionist, customer service, or administrative experience preferred Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools Familiarity with office operations and procedures such as time management strategies and personal assistant tasks is advantageous Experience in automotive, collision repair, or insurance-related environments is a plus but not required We are offering stable, full-time or part-time employment with opportunities for growth and advancement. •Please submit your resume and a brief summary of your customer service or administrative experience. Please do not call our office about your application. We are looking for someone who enjoys helping people, thrives in a fast-paced environment, and can keep our front office running smoothly. We hope to hear from you and will be in touch with all candidates withing 24-48 hours.

Pay:

$8.00 - $12.00 per hour

Work Location:

In person