Front Desk Receptionist

Front Desk Receptionist Sleep Inn and Suites Hewitt, TX Job Details Full-time $11.00 - $11.50 an hour 3 hours ago Benefits Employee discount Qualifications Financial audits Buffet service Hotel and accommodations payment processing Cash amount verification Sales transaction processing Phone communication Greeting customers Customer satisfaction tracking Laundry drying Answering guest questions Credit card payment processing Hotel room assignment management Making change Financial record maintenance Property management systems (PMS) Stocking Laundry washing Telephone systems Laundry folding Hotel and accommodations guest complaints handling Customer satisfaction improvement Venue guest services Bookkeeping Office phone management Full Job Description

PLEASE READ CAREFULLY... WEEKENDS ARE

MANDATORY... if you can not work weekends please do not apply for this job.

YOU MUST BE ABLE/WILLING TO DO LAUNDRY... SHEETS AND TOWELS

Guest Service Agent:

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Position Requirements:

Immediately greet guest and offer to assist with their needs. Register and assign guests to hotel rooms. Establish method of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing them.

Work Remotely No Extra Duties Include:

Wash, Dry, Fold Laundry Restocking and tending to breakfast room during breakfast hours. Clean lobby area

Job Type:

Full-time Pay:

$11.00 - $11.50 per hour

Benefits:

Employee discount

Experience:

Hotel:

1 year (Required)

Work Location:

In person