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Front Desk Receptionist
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Mila's Aesthetic Spa
Houston, TX (In Person)
$28,080 Salary, Part-Time
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Job Description
Front Desk Receptionist Mila's Aesthetic Spa Houston, TX Job Details Part-time $12 - $15 an hour 4 hours ago Qualifications Computer operation Customer support experience within healthcare industry Customer service Filing High school diploma or GED Data entry Front desk Appointment scheduling Guest services Full Job Description The Front Desk Receptionist is responsible for creating a welcoming, professional, and positive experience for all clients visiting the med spa. This role serves as the first point of contact, managing appointments, answering phones, processing payments, and supporting daily administrative operations to ensure exceptional customer service and efficient clinic flow. Key Responsibilities Greet clients warmly and provide outstanding customer service. Answer incoming phone calls, emails, and text messages promptly and professionally. Schedule, confirm, reschedule, and cancel appointments using the practice management system. Check clients in and out for appointments. Verify and update client information, forms, and records. Process payments, issue receipts, and balance daily transactions. Manage appointment reminders and follow-up communications. Maintain a clean, organized, and welcoming reception area. Handle client concerns and escalate issues appropriately when necessary. Qualifications High School diploma or equivalent required. Previous receptionist, customer service, hospitality, medical office, or spa experience preferred but not required. Experience in a med spa, dermatology, cosmetic surgery, or healthcare preferred. Proficiency with scheduling software, Microsoft Office, and basic computer applications. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Professional appearance and demeanor. Ability to work independently and as part of a team.