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Receptionist
Job
Pilgrim Mortgage
Nederland, TX (In Person)
$31,200 Salary, Full-Time
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Job Description
Company Overview Pilgrim Mortgage (doing business as Anchor Home Loans ) is a growing mortgage banking firm focused on delivering a high level of service to our clients and referral partners. We value responsiveness, organization, and a team-oriented approach in a fast-paced environment. Position Overview We are seeking a detail-oriented and proactive Receptionist/Assistant to support a producing Branch Manager in our Nederland office. This role is a mix of client-facing support, loan process coordination, and administrative assistance. The ideal candidate is organized, tech-savvy, and comfortable handling a variety of responsibilities while maintaining a professional and positive client experience. Key Responsibilities Serve as the first point of contact for clients, both in person and by phone Assist with new loan applications, including importing and setting up files in the system Provide follow-up communication with past and current clients Support the Branch Manager with day-to-day administrative needs Manage and update social media accounts to support business development efforts Assist with tracking and submitting expense reimbursements Coordinate appointments and maintain calendars Help ensure loan files move efficiently through the process by assisting with basic status updates and communication Qualifications Strong customer service and communication skills (phone, email, and in-person) Highly organized with strong attention to detail Comfortable working in a fast-paced, team-oriented environment Proficient in Microsoft Office (Outlook, Word, Excel) and general technology tools Ability to manage multiple priorities and follow through on tasks Mortgage or real estate experience is a plus, but not required What We're Looking For A proactive, "no task too small" mindset Someone who can anticipate needs and stay one step ahead Professional, dependable, and comfortable working closely with a strong, production-focused Branch Manager This is a great opportunity for someone looking to grow within the mortgage industry and gain hands-on experience supporting loan production and client relationships.