Receptionist

Receptionist Scotty R. Ortega, M.D., LLP Odessa, TX Job Details Full-time $16 - $18 an hour 2 hours ago Qualifications Foreign language proficiency Office activity coordination Phone communication Copy machines Medical scheduling High school diploma or GED Telephone systems Multi-line phone systems Full Job Description Join Our Growing Team in MIdland! About the

Role:

The Receptionist serves as the first point of contact for patients, visitors, and staff, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing front desk operations, including scheduling appointments and handling multi-line phone systems efficiently. The Receptionist ensures smooth communication by providing bilingual support in English and Spanish, facilitating clear and effective interactions. Additionally, the role involves performing general administrative duties such as managing correspondence, operating office equipment, and maintaining organized records. Ultimately, the Receptionist contributes to the overall efficiency and positive image of the organization by delivering exceptional customer service and administrative support.

Minimum Qualifications:

High school diploma or equivalent. Proficiency in English and Spanish, both written and spoken. Experience managing multi-line phone systems and scheduling appointments. Strong phone etiquette and customer service skills. Basic knowledge of general administrative duties and office equipment operation.

Preferred Qualifications:

Previous experience as a receptionist or in a similar administrative role. Familiarity with office software such as Microsoft Office Suite or Google Workspace. Ability to multitask effectively in a fast-paced environment. Strong organizational and time management skills. Experience working in a bilingual office setting.

Responsibilities:

Greet and welcome patients and visitors promptly and courteously, ensuring a positive first impression. Manage multiple phone lines, answer calls professionally, and direct inquiries to the appropriate personnel. Schedule and confirm appointments accurately, coordinating calendars to optimize time management. Perform general administrative tasks including copying, filing, and maintaining office supplies. Provide bilingual support by communicating effectively in both English and Spanish to assist diverse clients. Maintain a clean and organized reception area to uphold a professional office environment. Handle incoming and outgoing mail and packages efficiently. Assist with other administrative duties as needed to support office operations.

Skills:

The required skills are essential for managing the front desk efficiently and ensuring smooth daily operations. Scheduling appointments demands attention to detail and coordination to avoid conflicts and maximize productivity. Bilingual communication in English and Spanish enables the Receptionist to serve a diverse client base with clarity and professionalism. Handling multiple phone lines and demonstrating excellent phone etiquette ensures that all calls are managed promptly and directed appropriately, maintaining a positive client experience. General administrative skills, including operating copy machines and managing office supplies, support the overall functionality of the office and contribute to a well-organized work environment.