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Front Desk Receptionist
Job
Staybridge Suites
Plano, TX (In Person)
$32,240 Salary, Full-Time
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Job Description
Front Desk Receptionist Staybridge Suites - 3.4 Plano, TX Job Details Part-time | Full-time $15 - $16 an hour 2 hours ago Benefits Paid time off Employee assistance program Employee discount Flexible schedule Qualifications Computer operation Customer communication Teamwork Resort Guest relations Venue guest services Full Job Description About Us At IHG Hotels & Resorts, we pride ourselves on delivering True Hospitality for Good. Staybridge Suites is designed for extended-stay guests, offering a comfortable, home-like environment with exceptional service. Job Summary We are seeking a friendly, professional, and service-oriented Front Desk Agent to join our team. As the first point of contact, you will play a key role in creating a welcoming and memorable guest experience. Key Responsibilities Greet and welcome guests with a warm and professional demeanor Handle check-ins and check-outs efficiently using hotel systems Manage reservations, room assignments, and guest requests Respond promptly to guest inquiries, concerns, and complaints Maintain accurate records of guest information and billing Coordinate with housekeeping and maintenance to ensure room readiness Promote IHG One Rewards program and hotel amenities Ensure compliance with brand standards and company policies Qualifications Previous hotel or customer service experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Basic computer skills (experience with PMS systems is a plus) Flexible schedule, including weekends and holidays Positive attitude and team-oriented mindset What We Offer Competitive pay Employee discounts at IHG hotels worldwide Opportunities for career growth and development Training programs and incentives (IHG Rewards engagement) How to