Front Desk Associate

Front Desk Associate 1631 Cottonwood School Road, Rosenberg, TX 77471 From $14 an hour - Full-time From $14 an hour -

Full-time Job Summary:

We are seeking an energetic and customer-focused Front Desk Associate to be the welcoming face of our printing and packaging company. This role serves as the first point of contact for customers, vendors, and visitors, ensuring a professional and efficient experience from initial inquiry through order processing. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.

Key Responsibilities:

Greet and assist customers, vendors, and visitors in a professional and friendly manner Manage incoming calls and direct inquiries to appropriate departments (Sales, Production, Customer Service) Assist with order intake, including collecting customer requirements, artwork details, and specifications Coordinate with sales and production teams to ensure accurate order processing and timely updates Respond to customer inquiries regarding products, pricing, timelines, and order status Maintain accurate records of customer interactions, orders, and documentation Support scheduling of pickups, deliveries, and customer visits Assist with administrative tasks such as data entry, invoicing support, and document management Ensure the front desk and office area remain organized and presentable at all times

Qualifications & Skills:

Previous experience in front desk, administrative, or customer service roles preferred Strong communication and interpersonal skills with a professional demeanor Ability to multitask and handle a high volume of calls and inquiries High attention to detail and organizational skills Familiarity with CRM or ERP systems is a plus Basic knowledge of printing and packaging is an advantage Ability to work effectively in a fast-paced, team-oriented environment Multilingual skills are a plus

What We Offer:

Competitive salary (paid position) 401(k) Dynamic and supportive work environment

Work Location:

In person

Contact:

Phone:

832-670-1977 |

Email:

hr@print247.us Apply today to join our team and contribute to delivering excellent customer experiences in a growing printing and packaging company.

Pay:

From $14.00 per hour

Work Location:

In person