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Front Desk Agent
Job
Woodspring Suites
Tyler, TX (In Person)
$34,320 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Responsibilities Greet visitors, clients, and staff warmly and professionally, ensuring a positive first impression. Manage multi-line phone systems, directing calls efficiently and courteously using proper phone etiquette. Handle front desk duties including scheduling appointments, managing calendars. Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office software. Support office management tasks such as supply inventory, document proofreading, and general clerical duties. Assist with customer support by addressing inquiries promptly and professionally via phone or email. Maintain a clean and organized reception area to promote a welcoming environment. Requirements Proven experience in office administration or clerical roles, preferably as a receptionist or personal assistant. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic data entry skills. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional customer service skills combined with professional phone etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Experience with QuickBooks or bookkeeping is a plus for handling financial records. Prior experience in medical or dental receptionist roles is advantageous but not required. Join us to be part of a dynamic team where your proactive approach and friendly demeanor will make a meaningful impact every day!