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Outpatient Receptionist
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Billy T Cattan Recovery Outreach
Victoria, TX (In Person)
$31,200 Salary, Full-Time
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Job Description
Job Summary We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently in a fast-paced environment. Prior office, clerical, or medical receptionist experience is preferred, along with familiarity with Microsoft Office and multi-line phone systems. Bilingual abilities are a plus to effectively serve diverse clients and patients. Duties Greet visitors and clients warmly, ensuring a positive first impression Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and manage calendar or appointment bookings using office management software Handle data entry, filing, and maintain accurate records in digital and physical formats Provide excellent customer support by addressing inquiries promptly and professionally Accepts cash and card payments for services rendered at time of appointment Support administrative tasks such as photocopying, faxing, and mail distribution Ensure the reception area remains clean, organized, and welcoming Experience Prior experience in office management, clerical work, or as a receptionist preferred Familiarity with Microsoft Office Suite (Word, Excel, Outlook) Experience handling multi-line phone systems and providing customer service in person or over the phone Strong organizational skills with the ability to manage calendars and prioritize tasks efficiently Excellent typing speed and computer literacy to support data entry and administrative functions Previous experience in medical or dental reception is a plus but not required Proven ability to maintain professionalism with phone etiquette and customer interactions Bilingual (Spanish) preferred