Front Desk Coordinator

RGV Fatty Liver Clinic

• Job DescriptionsFront Desk Coordinator

•

RGV Fatty Liver Clinic Location:

Weslaco Summary The Front Desk Coordinator is the first point of contact for patients at the RGV Fatty Liver Clinic. This role is responsible for providing a welcoming and efficient check-in experience, coordinating appointments, and supporting daily clinic operations. The position requires strong communication, multitasking, and customer service skills in a fast-paced clinical environment. Key Responsibilities

• Greet all patients and visitors with professionalism and empathy.
• Answer and route phone calls; respond to patient inquiries promptly.
• Schedule and confirm clinic, procedure, and FibroScan appointments using EMR scheduling tools.
• Manage new patient intake, verify insurance, and collect co-pays or balances.
• Prepare and update patient records and consent forms in compliance with HIPAA.
• Maintain front office organization, lobby cleanliness, and signage.
• Support referral coordination, faxing, and communication with referring provider offices.
• Assist with daily administrative tasks such as scanning, filing, and correspondence.
• Maintain supply inventory and coordinate maintenance of front desk equipment.
• Collaborate with clinical staff to optimize daily patient flow.
• Uphold confidentiality and professionalism in all communications. Qualifications
• High school diploma or GED required; associate's degree preferred.
• Minimum 1 year of experience in a medical front office or outpatient clinic.
• Bilingual (English/Spanish) required.
• Experience with EMR/EHR systems and Microsoft Office Suite.
• Strong organizational, multitasking, and communication skills.
• Friendly, professional demeanor and ability to work in a team setting. Work Environment Outpatient clinical office setting. Prolonged periods of sitting and computer use. May involve occasional lifting of office materials up to 25 lbs. Benefits
• Competitive pay and performance incentives.
• Health, dental, and vision coverage.
• PTO and paid holidays.
• Scrub allowance.
• Opportunities for professional growth in a specialty care environment.

Pay:

From $12.00 per hour

Work Location:

In person Front Desk Coordinator Weslaco, TX 78596 From $12 an hour

• Full-time From $12 an hour
• Full-time RGV Fatty Liver Clinic
• Job DescriptionsFront Desk Coordinator

•

RGV Fatty Liver Clinic Location:

Weslaco Summary The Front Desk Coordinator is the first point of contact for patients at the RGV Fatty Liver Clinic. This role is responsible for providing a welcoming and efficient check-in experience, coordinating appointments, and supporting daily clinic operations. The position requires strong communication, multitasking, and customer service skills in a fast-paced clinical environment. Key Responsibilities

• Greet all patients and visitors with professionalism and empathy.
• Answer and route phone calls; respond to patient inquiries promptly.
• Schedule and confirm clinic, procedure, and FibroScan appointments using EMR scheduling tools.
• Manage new patient intake, verify insurance, and collect co-pays or balances.
• Prepare and update patient records and consent forms in compliance with HIPAA.
• Maintain front office organization, lobby cleanliness, and signage.
• Support referral coordination, faxing, and communication with referring provider offices.
• Assist with daily administrative tasks such as scanning, filing, and correspondence.
• Maintain supply inventory and coordinate maintenance of front desk equipment.
• Collaborate with clinical staff to optimize daily patient flow.
• Uphold confidentiality and professionalism in all communications. Qualifications
• High school diploma or GED required; associate's degree preferred.
• Minimum 1 year of experience in a medical front office or outpatient clinic.
• Bilingual (English/Spanish) required.
• Experience with EMR/EHR systems and Microsoft Office Suite.
• Strong organizational, multitasking, and communication skills.
• Friendly, professional demeanor and ability to work in a team setting. Work Environment Outpatient clinical office setting. Prolonged periods of sitting and computer use. May involve occasional lifting of office materials up to 25 lbs. Benefits
• Competitive pay and performance incentives.
• Health, dental, and vision coverage.
• PTO and paid holidays.
• Scrub allowance.
• Opportunities for professional growth in a specialty care environment.

Pay:

From $12.00 per hour

Work Location:

In person