Dry Cleaners - Front Counter Employee

We are a fast pace Dry Cleaners looking for a store front counter employee to serve as our customers' first point of contact and manage all aspects of their needs. Her/his responsibilities include receiving/delivering garments, coordinate with other employees to make sure we deliver on time and providing information about our services. If you have a knack for customer service and work experience in the retail/hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable experience for our customers. Responsibilities Perform all clothes check-in and check-out tasks Manage phone calls Inform customers about payment methods and verify their credit card data Register customers collecting necessary information (like contact details) Provide information about our services Respond to clients' complaints in a timely and professional manner Liaise with our staff to ensure all garments are clean, tidy and fully-furnished to accommodate customers' needs Other required tasks in order to provide a world-class service to our clients Abilities Work experience as a Front Desk/Store Employee, Receptionist or similar role Experience with computers/software as a user Customer service attitude Excellent communication and organizational skills Superior attendance Able to stand 5-8 hours, lift up to 20 lbs Hours M

• Fri 2pm
• 7pm Every other Saturdays 9am
• 5pm Must have availability within the above hours and be flexible.

Hours subject to change based on business needs.

Job Type:

Part-time Pay:

From $13.00 per hour

Benefits:

Flexible schedule

Work Location:

In person