Front Desk Receptionist Psychiatric Clinic

Overview Join our dynamic psychiatric clinic as a Front Desk Receptionist, where you will be the welcoming face and organized hub of our healthcare team. This vital role ensures smooth daily operations by managing patient interactions, coordinating appointments, and maintaining accurate medical records. Your energetic and positive approach will help foster a caring environment for patients seeking mental health support. We are committed to providing a paid, rewarding opportunity that combines excellent administrative support with meaningful patient service. Responsibilities Greet patients warmly, verify insurance coverage, and facilitate the intake process with professionalism and compassion Schedule appointments efficiently using electronic health record (EHR) systems (Simple Practice) Manage phone systems, answer inquiries promptly, and direct calls appropriately with excellent phone etiquette Verify insurance details, perform insurance verification, and assist with billing processes including medical collection procedures Maintain accurate medical records by updating documentation review processes and ensuring compliance with HIPAA regulations Support medical administrative tasks such as filing, data entry, and managing patient charts within electronic health record systems like eClinicalWorks or Dentrix Assist with office management duties including appointment reminders, patient follow-up calls, and maintaining a clean and organized front desk area Experience Prior clinic experience or medical office experience is highly preferred, especially in psychiatric settings Familiarity with EMR (Electronic Medical Record) systems Knowledge of medical terminology, CPT coding, ICD-10 coding, and medical billing practices to support accurate documentation and billing processes Strong computer skills including proficiency Excellent customer service skills with the ability to phone systems and provide clear communication in a fast-paced environment Bilingual abilities are a plus to effectively serve diverse patient populations Experience with insurance verification, medical scheduling, and health information management will enhance your success in this role This position offers an engaging opportunity to contribute to mental health care while developing your administrative expertise in a supportive environment. We value energetic professionals who are detail-oriented, compassionate communicators, and eager to make a positive impact on patients' lives. Join us today to be part of a dedicated team committed to excellence in healthcare delivery!

Education:

High school or equivalent (Preferred)

Experience:

Front desk: 1 year (Required)

Language:

English (Preferred)

Location:

Wylie, TX 75098 (Required)

Work Location:

In person