Front Desk Coordinator

Front Desk Coordinator Sculpt Aesthetics & Plastic Surgery — Fairfax, VA Part-Time Position | Opportunity for Growth About Sculpt Aesthetics & Plastic Surgery Sculpt Aesthetics & Plastic Surgery is a premium aesthetic and cosmetic surgery practice dedicated to delivering exceptional patient experiences, personalized care, and outstanding aesthetic outcomes. We pride ourselves on creating a welcoming, luxury environment while helping patients feel confident and cared for throughout their journey. Position Overview We are seeking a highly motivated, personable, and detail-oriented Patient Service Front Desk Coordinator to join our growing team at our Fairfax location. This individual will play a key role in creating an exceptional patient experience from the moment patients walk through the door through follow-up and ongoing communication. This role combines front desk coordination, patient relationship management, scheduling, sales support, and aesthetic service education. The ideal candidate is organized, professional, sales-oriented, and passionate about aesthetics and patient care. This position will begin as part-time with the opportunity for future growth within the practice for the right candidate.

Responsibilities Front Desk & Patient Coordination:

Greet and check in patients professionally and warmly Check out patients and assist with follow-up scheduling Answer phones and respond to patient inquiries Schedule consultations, treatments, and follow-up appointments Maintain a clean, organized, and welcoming front desk environment Coordinate daily patient flow and assist with administrative tasks

Patient Communication & CRM Management:

Follow up with prospective and existing patients Assist with patient communication through our CRM platform (Go High Level) Help nurture leads and maintain patient engagement Maintain accurate patient records and communication notes

Sales & Patient Education:

Assist patients in understanding treatment options and services Help guide patients toward services best suited for their goals Educate patients on the benefits of treatments and procedures Support cross-selling and upselling of aesthetic services when appropriate Help contribute to overall patient conversion and retention efforts

Qualifications:

Minimum 3 years of front desk or patient coordination experience Minimum 2 years of sales experience Excellent communication and interpersonal skills Strong customer service and relationship-building abilities Organized, detail-oriented, and able to multitask in a fast-paced environment Professional appearance and demeanor Comfortable discussing aesthetic and cosmetic services with patients Experience with CRM systems preferred Experience using Boulevard EMR is a plus Previous experience in aesthetics, cosmetic surgery, medical spa, or healthcare environments preferred

What We Offer:

Opportunity to grow within an expanding premium aesthetic practice Supportive and professional team environment Exposure to the aesthetics and cosmetic surgery industry Flexible part-time schedule with future advancement potential

Location:

Fairfax, Virginia To Apply Please submit your resume along with a brief introduction describing your experience in patient coordination, sales, and customer service.

Benefits:

Flexible schedule

Work Location:

In person