Job Description
At East Beach Veterinary Care, located in beautiful Norfolk, VA, we are honored to be a partner in pet healthcare, treating your patients like our own family since 2012. We proudly focus on providing comprehensive small animal services to the community. Your future teammates are deeply committed to exceptional patient care, a commitment reflected in our outstanding 4.8-star Google rating. If you are ready to join a supportive environment and do your best work alongside dedicated veterinary professionals, this is your opportunity. When you join East Beach Veterinary Care, you become part of a network that strongly supports your professional advancement and fosters a culture of continued education. We are dedicated to helping our teammates grow, providing focused programs designed to help you achieve your career goals, whether that means becoming a credentialed technician or moving into a leadership role. We ensure you have the necessary workflow support and educational resources to succeed, helping you develop deep medical confidence in every aspect of your role. You will practice high-quality, comprehensive medicine focusing on wellness and advanced care. Our facility is equipped to handle a range of cases, offering thorough testing and diagnostics, advanced care, and surgical procedures. For complex cases, our veterinarians benefit from seamless access to internal specialty consultations across the network, ensuring every patient receives the highest level of thoughtful care. We are positioned as the community's trusted clinic for everything from preventative services to emergency care. Norfolk, VA offers a dynamic community and an exceptional quality of life centered around the vibrant coastal atmosphere. Located near the Shore Drive area, East Beach Veterinary Care provides a fantastic base for exploring the region and enjoying the many water activities the area provides. Whether you enjoy being close to the water or engaging with a community that highly values its pets, Norfolk provides an ideal setting where you can truly connect with the patients and clients you serve. At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. Your Impact as a Receptionist Be the
Director of First Impressions:
You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination:
You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health:
You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy:
You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note:
Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com . Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information. EEO Statement:
Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
