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Front Desk Receptionist
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Associated Hearing and Diagnostics
Richlands, VA (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Summary We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, proficiency in computer systems, and the ability to manage multiple tasks efficiently. Bilingual candidates are encouraged to apply as we aim to serve a diverse clientele. Responsibilities Greet and welcome clients and visitors in a professional manner. Manage incoming calls using phone systems, directing calls to appropriate personnel. Schedule appointments and maintain an organized calendar for staff. Handle client inquiries with excellent customer service skills, providing information about services offered. Maintain accurate records using QuickBooks and other computerized systems. Process payments and manage billing inquiries as needed. Assist with administrative tasks such as filing, data entry, and clerical duties. Ensure the front desk area is tidy and presentable at all times. Requirements Previous experience as a Front Desk Receptionist or in a similar customer service role is preferred. Proficiency in QuickBooks and other computer software applications. Strong typing skills with attention to detail for accurate data entry. Excellent verbal and written communication skills, with a focus on customer support. Familiarity with dental office procedures is a plus but not required. Ability to work independently as well as part of a team in a fast-paced environment. Bilingual abilities are highly desirable to better serve our diverse clientele. Join us in creating a welcoming atmosphere for our clients while ensuring smooth operations at the front desk!