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Front Office Receptionist
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Dynamic Dental Care
Spokane, WA (In Person)
$44,072 Salary, Full-Time
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Job Description
COME JOIN OUR AMAZING TEAM....... MONTHLY BONUS, MEDICAL BENEFITS, AND 401K
Essential Functions:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients' charts and daily schedules for the dental staff.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Performing general office duties, such as answering telephones, photocopying, filing and faxing.
- Keeping the schedule filled to maximize the daily potential on production. Scheduling treatment at check-out
- Communicating daily with patients via phone, email and text.
- Communicating with other offices on requests, transfers or medical information.
- Presenting and explaining payment and insurance plan to patients before treatment(s) is performed
- Verify methods of payment and collecting payments as needed.
- Ensure timely collection from patients, including payment or insurance processing as necessary.
- Optimize Dentrix software for treatment planning, scheduling, posting payments, recall system and reports.
- Must always represent the practice in a professional, pleasant, and cooperative manner.
- Maintain regular attendance and adhere to assigned work schedule and office policies.
- Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
- Must be able to work both independently and cooperatively in team settings.
- Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.
- Business casual must be worn, personal cleanliness and hygiene must be maintained at all times. Chewing gum is not permitted.
- Other duties and tasks, as assigned periodically.