Receptionist
Job
Badger Meter
Milwaukee, WI (In Person)
Full-Time
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Job Description
Receptionist Badger Meter
- 3.
- Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company
- we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward
- it shapes a more sustainable future.
- creating lasting change for people and the planet.
What You Will Contribute:
The Receptionist serves as the first point of contact for visitors, callers, employees, vendors, and customers. This role is responsible for creating a welcoming, professional, and customer-focused front office experience while supporting daily administrative operations. The Receptionist answers and directs incoming calls, greets and registers visitors, manages select office coordination activities, and provides administrative support to ensure smooth and efficient front desk operations.Job Duties:
Answer incoming calls through a computerized phone systems in a friendly, professional, and timely manner. Direct calls to the appropriate employee, department, or business area; answer general questions and take accurate messages as needed. Greet, register, and assist visitors upon arrival, ensuring a positive and professional experience. Notify the appropriate Badger Meter employee or department when visitors arrive. Support building access processes by creating employee and contractor badges. Sort incoming USPS mail and process outgoing USPS mail. Review and approve conference room reservations in Outlook, as appropriate. Coordinate conference room set-ups by submitting work orders to Maintenance along with the required room set-up forms. Monitor the general cleanliness and appearance of assigned office/common areas and communicate concerns to ensure service expectations are met. Submit mailing list removal requests as needed. Sort and mail daily invoices to external customers. Provide backup administrative support to General Administration team members as needed. Perform other administrative duties and special projects as assigned.Education and Experience:
High school diploma or GED required. Prior receptionist, administrative, or customer service experience required. Experience working in a professional office environmentQualifications:
Professional, welcoming, and customer-focused demeanor. Ability to manage an electronic multi-line phone system; prior switchboard experience preferred. Intermediate computer skills, including Microsoft Outlook, Word, and Excel. Basic proficiency with Adobe Suite preferred. Strong attention to detail and ability to manage multiple priorities. Ability to maintain confidentiality and use discretion when handling visitor, employee, customer, or company information. Dependable, organized, and able to work independently with minimal supervision. Strong verbal communication and active listening skills.Competencies:
Customer Focus:
Demonstrate a professional, service-oriented approach when interacting with visitors, callers, employees, vendors and customers.Collaboration:
Work collaboratively with others across the organization to achieve shared objectives.Communication:
Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.Initiating Action:
Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.Work Standards:
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.Working Conditions:
Work is performed in an office environment and requires the ability to operate standard office equipment. Requires prolonged periods of talking/listening. Requires prolonged periods of sitting. #EL123 Competitive Total Rewards atBadger Meter:
Competitive Pay Annual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off + 11 Paid Holidays Two Ways to Save forRetirement:
Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!Employer Paid benefits including:
Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more Educational Assistance- Tuition Reimbursement up to $5,250 Voluntary benefits including : Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage Health Savings Account (HSA) & Flexible Spending Account (FSA) options An Equal Opportunity/Affirmative Action Employer.
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