Front Desk Coordinator

Job Overview:

We are seeking a friendly, organized, and highly professional Front Desk Coordinator to join our oral surgery practice. The ideal candidate will be the first point of contact for patients and will play a key role in providing exceptional customer service while assisting with administrative and clinical support tasks to ensure smooth office operations.

Key Responsibilities:

Patient Interaction:

• Greet patients warmly upon arrival and check them in for their scheduled appointments.
• Answer phone calls and respond to patient inquiries regarding appointments, insurance, and procedures.
• Schedule, confirm, and reschedule appointments, ensuring optimal patient flow and coordination with the surgical team.
• Handle patient check-out, provide post-surgical instructions, and schedule follow-up visits.

Administrative Support:

• Maintain patient records, ensuring all information is accurate and up to date in the office management system.
• Verify patient insurance information and process insurance claims.
• Prepare and manage patient charts for upcoming procedures, including reviewing medical histories and pre-operative instructions.
• Assist with managing patient referral information and processing required paperwork.

Financial Responsibilities:

• Collect payments, process co-pays, and provide receipts for patients.
• Coordinate financial arrangements for treatment plans and ensure patients are informed of costs, payment options, and insurance coverage. Sterile Tech Duties (as needed):
• Assist in sterilizing surgical instruments and maintaining sterile environments in accordance with OSHA and infection control protocols.
• Operate and maintain sterilization equipment (e.g., autoclaves).
• Support the surgical team by ensuring all necessary tools and trays are properly sterilized and available.
• Monitor inventory of sterile supplies and restock as needed.

Office Management:

• Ensure the front office is clean, organized, and welcoming for patients.
• Coordinate with other staff members, including surgeons, dental assistants, and office managers, to ensure efficient office workflow.

Compliance and Confidentiality:

• Ensure compliance with HIPAA regulations and patient privacy laws.
• Maintain the confidentiality of patient information at all times.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a medical or dental office setting, preferably in oral surgery, is highly desired, or open to learner-mindset individuals interested in transitioning to the medical industry.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, staff, and insurance representatives.
• Knowledge of insurance verification, billing, and coding is a plus.
• Proficiency in using office management software and basic office equipment. Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Willingness to assist with clinical support and sterile processing as needed.

Skills and Attributes:

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Ability to work well both independently and as part of a team.
• Compassionate and empathetic when dealing with patients, especially those who may be nervous or in pain. Why Join Us?
• A supportive and positive work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Make a meaningful impact in a practice committed to patient care and excellence in the community.

If you're a sociable individual with a positive attitude and a passion for patient care — and you're not afraid to lend a hand wherever needed — we want to hear from you! To apply, send your resume and cover letter to manager@ribmountainos.com Or call 715-513-7667 for more information. We look forward to meeting you!

Job Type:

Full-time Pay:

$22.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance

Work Location:

In person Front Desk Coordinator 4107 Barbican Avenue, Schofield, WI 54476 $22

• $25 an hour
• Full-time $22
• $25 an hour

•

Full-time Job Overview:

We are seeking a friendly, organized, and highly professional Front Desk Coordinator to join our oral surgery practice. The ideal candidate will be the first point of contact for patients and will play a key role in providing exceptional customer service while assisting with administrative and clinical support tasks to ensure smooth office operations.

Key Responsibilities:

Patient Interaction:

• Greet patients warmly upon arrival and check them in for their scheduled appointments.
• Answer phone calls and respond to patient inquiries regarding appointments, insurance, and procedures.
• Schedule, confirm, and reschedule appointments, ensuring optimal patient flow and coordination with the surgical team.
• Handle patient check-out, provide post-surgical instructions, and schedule follow-up visits.

Administrative Support:

• Maintain patient records, ensuring all information is accurate and up to date in the office management system.
• Verify patient insurance information and process insurance claims.
• Prepare and manage patient charts for upcoming procedures, including reviewing medical histories and pre-operative instructions.
• Assist with managing patient referral information and processing required paperwork.

Financial Responsibilities:

• Collect payments, process co-pays, and provide receipts for patients.
• Coordinate financial arrangements for treatment plans and ensure patients are informed of costs, payment options, and insurance coverage. Sterile Tech Duties (as needed):
• Assist in sterilizing surgical instruments and maintaining sterile environments in accordance with OSHA and infection control protocols.
• Operate and maintain sterilization equipment (e.g., autoclaves).
• Support the surgical team by ensuring all necessary tools and trays are properly sterilized and available.
• Monitor inventory of sterile supplies and restock as needed.

Office Management:

• Ensure the front office is clean, organized, and welcoming for patients.
• Coordinate with other staff members, including surgeons, dental assistants, and office managers, to ensure efficient office workflow.

Compliance and Confidentiality:

• Ensure compliance with HIPAA regulations and patient privacy laws.
• Maintain the confidentiality of patient information at all times.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a medical or dental office setting, preferably in oral surgery, is highly desired, or open to learner-mindset individuals interested in transitioning to the medical industry.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, staff, and insurance representatives.
• Knowledge of insurance verification, billing, and coding is a plus.
• Proficiency in using office management software and basic office equipment. Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Willingness to assist with clinical support and sterile processing as needed.

Skills and Attributes:

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Ability to work well both independently and as part of a team.
• Compassionate and empathetic when dealing with patients, especially those who may be nervous or in pain. Why Join Us?
• A supportive and positive work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Make a meaningful impact in a practice committed to patient care and excellence in the community.

If you're a sociable individual with a positive attitude and a passion for patient care — and you're not afraid to lend a hand wherever needed — we want to hear from you! To apply, send your resume and cover letter to manager@ribmountainos.com Or call 715-513-7667 for more information. We look forward to meeting you!

Job Type:

Full-time Pay:

$22.00

• $25.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance

Work Location:

In person