Front Desk Associate

•Applications can be picked up and returned to the front desk, no online applications.•

Purpose of Position:

To provide an efficient and friendly atmosphere to service guests. Follow all Company Policies and procedures. Essential Job Functions (but not limited to):  Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards.  Provides quality service to guests, including pertinent information about the area.  Handle and resolve guest's complaints.  Operate the switchboard giving courteous, polite service.  Assist in the training of new front desk staff.  Demonstrate good communication skills.  Laundry.  Have legible handwriting.  Knowledge of computer equipment.  Record information in the clerk logbook and shift reports.  Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.  Promote all marketing programs to the guests.  Responsible for accurate cash control including keeping the cash drawer at a minimum and ensuring that the shift deposits balance.  Maintain a neat and clean appearance behind the front desk and in the lobby area.  Implement all company policies and procedures for safety and security.  Send and receive faxes/emails  Responsible for key control. Issues and receives both room keys and master keys. I need someone who is able to work well independently, who is on time and dependable. W7393 River Bend Rd, Shawano, Wisconsin 54166

Job Type:

Part-time Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person